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For Patients

American River Orthodontics provides a personalized orthodontic treatment plan for each patient. Led by Dr. Michael H. Payne, we understand that each patient has their own specific needs. Our goal is to help them achieve their goals.

Appointments:

Although we have a comfortable “just like home” office, with a coffee bar, cookies baked fresh daily and lots of toys for children, we also know you have a busy life. We have designed our appointment scheduling systems to see patients on time without waiting.

Our customized reminder system calls you the night before to confirm your appointment, and we use follow-up emails and text messaging reminders to help you manage your appointments more easily.

Our staff is always ready to help with you scheduling, insurance or anything else you may need during your time with us. We will take extra care to listen to your concerns, answer all your questions and thoroughly explain your condition and treatment options. To schedule an appointment, please call us at 916.486.4233 or you can use our online Request an Appointment form.

If at any time you are unable to keep your appointment, please notify us. We will be glad to reschedule your appointment at a more favorable time. We greatly appreciate your time and consideration and look forward to seeing you.

New Patient Forms:

If you have made your initial appointment, you can preregister by clicking on the links below to download our New Patient Forms. Please print and complete the forms prior to your arrival. This will help to speed up the new patient registration process.

Insurance:

We accept most insurance plans. Please call us to verify whether or not we are participating with a particular insurance company.

Billing and Financial Responsibility:

Please call our office if you have any questions regarding an statement; we will be happy to assist you.