I would recommend this office to everyone who needs braces, it was great and all the staff was amazing. The customer services experience was outstanding, I appreciate the e-mails. The best part of having braces was the result, I love it! My teeth are much better than they used to be.
Makayla Dennis
The overall experience during treatment was wonderful, will miss seeing you all after the 8+ years I have been coming here. Our whole family has been treated in this office with all great results. Dr. Payne and the assistants kept us very well informed, and are very easy to talk to. I would always refer and still do refer anyone considering getting treatment to come to this office.
Brielle Walding
Thank you for giving both of my girls beautiful smiles! The treatment was outstanding. Everyone makes you feel welcome and we are going to miss everyone! They always kept us informed I never had any questions or concerns. The best part of having braces was the appointments and the worst part was getting food stuck in your teeth. We would refer friends to your office because every time we come to an appointment we always feel at home!
Emma, Jamie & Jody Fye
Great doctor and staff made it a super great experience! A++++ Customer service experience, always making sure patients had a clear instructions on what to do. Appointments were always available. Felt very informed, knew the stages and phases all along the process. The best part of having braces was the end when they take them off. I am happy about having braces. I love my new Smile. You did an amazing job and I greatly appreciate it!
Katerina Petsalis
The experience during treatment was AMAZING! There's a reason you have now taken care of 3 out of 4 family members! I couldn't ask for nicer more professional people. Every question I asked was answered and I actually understood the answer. Give me a while to recognize who is smiling back at me! If you want the best there is nowhere else to go!
Lee Ann Kaderabek
Dr. Payne's office has first class service and fantastic orthodontic skills. They are very professional and work was always done in a timely manner for me to get to work. I was very well informed, and the doctor and staff always talked to me in terms I could understand! Getting my braces off and working with the wonderful staff was the best part of having braces. Thank you so much.
Pamela Fagundes
The experience I had with Dr. Payne's office was great and fun. I love my new smile! I feel like I was very well informed about the treatment progress and knew everything that was going on. I would refer to Dr. Payne's office because my teeth are really straight and the people are really nice and funny!
Skyler Saca
This was my second time with braes, the first time was done at a different office, and thus I have a comparison! The care I revived here is excellent. You are very friendly and welcoming. The way my case was handled by all was professional, organized and thorough. I recommend you all the time! In fact I was given my referral from a friend!
Tiffany Nearing
Dr. Payne's office was excellent, professional, accommodating to scheduling and gets an A++ for my entire experience. I was very well informed and the entire staff did an outstanding job. (I can't say enough positives) I am very satisfied with my smile and so glad that I came to Dr. Payne's office. The overall improvement of my teeth and smile at the end was the best part of having the braces so I refer my friends and family to Dr. Payne.
Brian Bews
Dr. Payne,
I would like to thank you for you and your staff for your patience and professionalism during my treatment. I can truly say that I had a great experience with your office while I had my braces on. It took me some time to actually commit to getting them on and now that I think back I wonder why I didn't do it sooner. Thank you for the parting gifts and the experience.
Ernesto Fernandez
Dr. Payne kept me very well informed, I never doubted what was going to happen or what was going on or at the end it wouldn't be what I expected, except that he exceeded my expectations. I always refer anyone interested in getting braces to do so and always suggest Dr. Payne to perform the service. I can't stop smiling. I love it!
Judy Peacock
The service and treatment was excellent. The Dr. and staff explained what was going on and answered all my questions. I cannot believe how good my teeth look. I would refer both children and adults to your office. The best part of having braces in the anticipation of an improved smile!
Catherine McEfee
Obtaining a beautiful smile and enhancing my appearance was the best part of having the braces. The treatment progress was great. I always felt that I was informed about everything and the timeliness of the appointments was excellent. I can't ever say that Dr. Payne was behind schedule. I would recommend this office!
Radella Williams
We would highly recommend you to friends; from the initial visit until the very end we have been very pleased with the experience! The customer service was great and friendly! The staff is cheerful and seems to enjoy what they are doing. The email reminders were very helpful. Love your holiday decorations! It was great to have the assistants come out and tell the parents what has been done. We were so pleased that we didn't have to make emergency visits for broken parts- you prepared us well to avoid problems! You have thought of everything to consistently earn the title of the best!
Joey & Cathy Healow